![]() ![]() It’s illegal for them to charge me until it’s been shipped. Altard State is an energetic fashion boutique that offers a distinctive shopping experience for women. So I have over $350 worth of charges because they don’t know what they’re doing and blame my bank for not processing things quickly enough. Town Center Plaza - south side near Express. So now I have $160 pulled from my account for the original charge and have to wait for them to refund it because there’s another charge of $110 for what they actually shipped and another charge for $98 because that’s the difference of shipping costs. I wasn’t going to be charged for shipping but when they cancelled some of my order I was being charged shipping. But that they would refund my shipping charges. Well after speaking to their customer service department I was told that I was not eligible for a refund or an order cancellation because my order shipped already. 3 days later I get a notification that my complete order did not ship and that they would be correcting my charge. ![]() I placed an order on 1/5, the next day I received an email my order shipped and I was charged. I love their clothes but this most recent experience has made me no longer a customer. Anyway I just feel like if I’m spending $100+ just for one item it should at-least be sized right & have better quality than shein. Every size small I got also fits differently, I got a skirt in a size small that swallows me and fits more like medium/large ( also compared my measurements to the sizing chart) honestly I should have knew it was going to be bad when my package included a return label and a paper asking what was wrong with the sizing. I mean it’s 2023 i think all of us girls can agree it’s time to stop guesstimating a size by the way the clothing item looks because we can’t trust any sizing charts. I’ve shopped at altered state for about 5 years now, but this last time I ordered online which was a mistake.The sizing is so wacky for example I’m a size small and a size 2 in shorts but the shorts I ordered seem to literally be right up my butt and I got a size small and even compared my measurements to a sizing chart. ![]()
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